The satisfaction level of e-government in Saudi Arabia Dissertation

The satisfaction level of e-government in Saudi Arabia - Dissertation spokespersonMoreover, the trust of people to the particular schemes seems still to be rather low despite the efforts for the continuous amplify of these carcasss safety. The proposed oeuvre foc usances on the examination of the effectiveness of e-government in Saudi Arabia. Emphasis is given on the level of the citizens satisfaction regarding the particular systems. A series of related issues are also critically discussed, as examine in the studys Research Objectives section. At a first level, the performance of e-government in Saudi Arabia seems to be satisfactory however, if reviewing the resources engaged in the realization of the particular plan it is made clear that the specific plan has not achieved the targets of its initiators. The reasons for this failure are going to be investigated through this study suggestions forget be also made for the systems improvement so that citizens satisfaction is inc reased. Current study get out help to understand the progress of e-government in Saudi Arabia based on the level of satisfaction of the citizens. In this way, the systems advantages and drawbacks will be revealed. E-government is of particular importance for the government in Saudi Arabia. The proposed study will offer valuable details both on the systems performance up to now and its needs for updates/ improvements in sound out to become more effective. Background In accordance with Al-Tameen et al. (2008) the outgrowth of e-government in Saudi Arabia has been initiated because of a series of factors, which cast been all important in the plans using. Strategic motives seem to have been combined with economic reasons for supporting the development of the particular framework. In general, the development of e-government in Saudi Arabia should be characterized as quite satisfactory both in terms of the systems quality and the time spent on the systems development. In a late int erview of the countrys Minister of Communications and Information Technology, Ahmed Mulla, the countrys government has punctuate the effective development of e-government across the country as a priority (Oxford Business Group 2010, p.247). The to a higher place plan is combined with efforts for improving the quality of IT systems engaged in various governmental projects and increase the spate/ quality of education provided to these systems users. In accordance with the minister, the value of the above efforts is reflected to the Saudi E-government Achievement Award, a poke that has been introduced in order to reward the efforts towards the development of e-government across the country (Oxford Business Group 2010). Research organise The government of the Kingdom of Saudi Arabia established an e-government framework that could be used regularly by citizens. However, problems have been identified in the systems performance more specifically, complaints have been stated by citize ns who use e-government services either regularly or periodically. This research aims to examine the satisfaction level of e-government in order to get a high level of satisfaction. The identification of the systems failures and the suggestion of appropriate solutions will help to the